Q: My ftp server is behind a router/firewall, how could it work
for users connecting from outside?
Notice the passive port range in Server Settings - > General,
you should properly set your router/firewall,
open the port 21 and ports in the passive port range, make it forward all
packets on these ports to your server computer.
If still in trouble, open Domain settings - > Router/firewall, see the item
"Router/Firewall's WAN IP or Domain" by default it's "Auto Detect",
usually it works fine, however you can change to manually specify your router/firewall's WAN IP.
Q: I set server listen ip to "any ip available", how to know
my server computer's current IP address?
In Windows, click Start -> Run, type "cmd.exe", this opens the command console window.
In the command window, type "ipconfig /all", all IPs on your computer are shown.
Q: What's the difference between Standard Edition and Professional Edition?
Please see Nofeel FTP Server Feature Sets Comparison
Q: How long key does Nofeel FTP Server support to encrypt data in SSL/TLS?
In data trasnfering Nofeel FTP Server support 128-bit encryption.
Generally RSA key length implies the SSL certificate secure intensity.
Nofeel FTP Server Professional Edition supports 1024-bit key
and 2048-bit key. For most users 1024-bit key is enough,
if you would like, you can also choose 2048-bit key to generate
your server's certificate file.
Q: How many connections it can support?
No limit. Actually it is restricted by Windows sockets number restriction,
or your Windows OS or hardware restriction like physical memory size.
Q: Can it run as NT service?
Yes, the service engine runs as an NT Service, you may exit the administration
program while leaving engine running background.
Q: Can it support NT domain authentication?
Yes, Nofeel FTP Server supports NT domain Authentication.
Q: I set account to use NT authentication, but it seems always authenticate failed?
This case would happen on some Windows 2000 system, generally it is because service engine process
has not enough permission. To resolve the problem, you may open Local Security Settings
in Control Panel -> Administrative Tools, in Local Policies -> User Right Assignment,
double click item "Act as part of operating system", add the account "SYSTEM" or "Administrator" to it.
Q: In service window the engine service auto started when Windows start,
but the server doesn't start, i have to open administration program to start it.
In menu Edit -> Options -> General, set item "Server Start" to "Auto when system start".
Q: My users use IE, they can not browse my ftp server normally.
On default IE uses active mode, you may set it to use passive mode and try.
In Internet Settings -> Advanced -> Browsing,
check item "Use Passive FTP" to open passive mode.
Q: How to import/export server configuration?
Currently there is no function to do so, but all configuration are saved in "config" folder and "cert" folder,
you may backup and restore them manually.
Q: Current connections in the list is not consistent with the
This is because you ignore some IPs' screen log in server
settings, so connections from these IPs will not be shown in
Q: Why my ftp server administration start and stop slowly?
Generally this is because server download files hits is too
large (more than 5000 lines). You could clear all items in the
download hits window.
Q: Does Nofeel FTP Server work under Windows 98, Windows Me or Windows NT?
No. Nofeel FTP Server makes use of the excellent characteristic
introduced by Windows 2000/XP, so it can only run under Windows
2000/XP, Windows 2003, or future higher version.
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